FAQ

We are in Pondicherry, Hosur & Chennai.

You can call us at +91 82202 90250, email enquiry@t2iholidays.com, or visit our office. We also assist through WhatsApp and social media.

Yes, we specialize in personalized itineraries based on your travel goals, duration, and budget preferences.

We offer curated tours to destinations like Bali, Dubai, Singapore, Andaman, Kashmir, Kerala, and Northeast India.

Absolutely! We offer standalone services for flight tickets, hotel bookings, and travel insurance as well.

Yes, we are a trusted and registered travel agency in Puducherry known for reliable service and curated holiday experiences.

Yes, we provide complete visa support for major international destinations, including documentation and appointment guidance.

We offer personalized support, budget-friendly packages, expert travel advice, and seamless coordination—making us one of the best tour operators in Pondicherry.

Yes, we handle corporate travel, educational tours, and group bookings with custom packages, transportation, and accommodation.

Our cancellation and rescheduling policies vary based on the package and service providers involved. We’ll guide you through the process and try to minimize your loss wherever possible.

Yes, most of our packages include airport/railway station pick-up and drop services. For custom trips, we can arrange private or shared transfers based on your needs.

Many of our packages include breakfast or selected meals. For all-inclusive or vegetarian-only options, please check the specific package or let us know your preferences.

We recommend booking at least 30 to 45 days in advance, especially for international destinations or peak travel seasons, to ensure the best rates and availability.

Yes! Our team is available via call or WhatsApp throughout your journey to assist you with any issues or emergencies.

Yes, group tours typically require a minimum of 10–12 people. However, we also offer fixed departure group tours where you can join other travelers.

Yes, we offer standalone services like flight tickets, hotel reservations, bus bookings, travel insurance, visa assistance, and more.

Of course! We curate special romantic getaways with candlelight dinners, flower bed arrangements, couple activities, and scenic stays.

Yes, we work with licensed, experienced, and friendly local guides who speak your preferred language wherever possible.

Yes, we organize themed tours such as trekking, wildlife safaris, yoga & wellness retreats, and pilgrimages to places like Shirdi, Varanasi, and South Indian temples.

Yes! We release seasonal and festive packages (like Diwali, Christmas, Pongal, Summer Vacations) with exciting offers. Follow us on Instagram @t2iholidays to stay updated.

Yes, subject to availability. For urgent travel needs (especially within India), we do our best to arrange everything quickly and efficiently.

Once payment is done, you’ll receive a confirmation email, invoice, and travel voucher with complete details of your itinerary.

We stay in touch and adjust the itinerary if possible. If it affects major parts of your trip, our team will guide you with the best alternatives.

Yes, refunds are subject to the cancellation policy mentioned at the time of booking. Refunds, if applicable, are processed within 7–14 business days.

Yes! We specialize in inbound tours for NRIs and international tourists—including airport pick-up, guided sightseeing, luxury stays, and local cultural experiences across India.

Yes, we offer flexible packages. If you already have hotel arrangements, we can provide just transport, guides, and sightseeing services.

While we don’t process passports directly, we guide you through the online application process and provide documentation support where needed.

Absolutely. We carefully vet our partners, provide verified transport, trusted stays, and are available 24/7 for emergency support. Your safety is our top priority.

Yes, we offer gift vouchers and surprise travel plans for birthdays, anniversaries, honeymoons, and corporate rewards.

We accept UPI, net banking, credit/debit cards, Cash and EMI options (on select cards). You can also pay directly through our secured payment gateway on our website.

Yes. For corporate or business travel, we provide GST invoices that can be used for claims or accounting.

You’ll receive a dedicated support number with your itinerary. Our travel experts are available 24/7 on phone and WhatsApp to assist you immediately.

Yes, we can create packages starting from any city—Chennai, Bangalore, Delhi, Mumbai, Hyderabad, Kochi, and more. Just tell us your departure city and we’ll do the rest.

Definitely. We design family-friendly itineraries with kid-safe accommodations, amusement parks, relaxed sightseeing, and fun activities for all ages.

Yes. If you have preferences (like Marriott hotels or direct flights with a specific airline), let us know—we’ll build your trip accordingly.

Yes. In select locations, we provide guides fluent in Tamil, Hindi, English, French, and other languages to ensure better communication and cultural understanding.

Of course! We offer optional adventure add-ons like scuba diving in the Maldives, skydiving in Dubai, or paragliding in Himachal Pradesh—just tell us your thrill level!

We assist immediately by guiding you to the local embassy, coordinating with the airline, and helping with insurance claims. You’re never alone on a T2I Holiday.

Yes! We have short 2-3 day weekend escapes from Chennai, Bangalore, Hyderabad, and other cities—perfect for quick refreshment and relaxation.